As Sripath Technologies continues to celebrate its 20th anniversary throughout 2026, it's an opportunity to recognize the people who make the company's global success possible every day. While innovation and product development often take the spotlight, none of it would reach customers without the dedication of Sripath's Global Operations Team.
Working across the Sripath Group of Companies and its subsidiaries around the world, this team forms the operational backbone of the organization. They ensure customers receive the right products, at the right time, with the support they need. The Global Operations Team plays a critical role in delivering the seamless experience Sripath customers rely on across onboarding new customers, coordinating international shipments, managing accounts, and maintaining the company's digital infrastructure.
Logistics: Connecting a Global Supply Chain
At the center of Sripath's worldwide operations is logistics coordination. The logistics team manages the complex process of moving products across borders, ensuring materials are transported efficiently and in compliance with local and international regulations. This team is led by John Riccardi.
This role involves coordinating with manufacturers, freight partners, and internal teams to ensure orders move smoothly from production to delivery. By managing timelines, documentation, regulatory compliance, and supply chain visibility, the logistics function ensures that Sripath's asphalt additives reach customers wherever they are in the world.
This team also helps to prepare shipments and track deliveries, guiding each order from warehouse to plant as expected. Their attention to detail helps prevent costly delays and supports the consistent service customers depend on.
Finance: Maintaining Financial Integrity
Finance Management is a critical role in maintaining the financial health of Sripath's global operations. This function, led by Olga Papagiannis, manages invoicing, payment processing, and customer account coordination across multiple regions and subsidiaries. She also ensures payments to vendors and partners are accurate and timely while managing financial transactions and records across multiple corporate subsidiaries and countries.
By ensuring invoices are accurate and payments are handled efficiently, the accounts receivable team helps maintain strong customer relationships while supporting the company's growth. Their work ensures financial clarity and smooth transactions for both Sripath and its customers.
Customer Care: Supporting the Customer Journey
Customer care serves as one of the most direct connections between Sripath and clients. In this role, Susan Abramowitz provides customers with a consistent and reliable point of contact throughout the onboarding process and the lifetime of each account.
Whether answering order questions, coordinating internal teams, assisting customers with technical concerns, or guiding clients through account management, the customer care team helps build trust and long-term partnerships.
Information & Communication Technology (ICT): Keeping Global Operations Connected
Behind every successful global organization is a strong information and communication technology infrastructure. Sripath's ICT Team, guided by Ravi from Tranzforms, ensures the systems powering operations run smoothly and securely.
The ICT team keeps operations efficient and teams connected worldwide by managing digital infrastructure, providing support to staff in every region, and addressing technical issues as they arise.
Administrative Support: The Foundation of Daily Operations
Administrative support services provide the structure that allows every other operational function within Sripath to succeed. This position is responsible for coordinating internal processes, overseeing documentation, and providing support to leadership teams, thereby facilitating efficient business activities.
The Team That Keeps Sripath Moving Forward
As Sripath Technologies celebrates two decades of excellence, the Global Operations Team stands out as the driving force behind the company's success. These dedicated professionals do more than organize workflows—they lay the foundation for collaboration, innovation, and operational excellence. By keeping information accessible and ensuring seamless teamwork, the team empowers Sripath to deliver outstanding products and responsive service to customers worldwide, all while supporting leaders and staff in achieving business goals.
For more information, visit www.sripath.com or contact info@sripath.com
